MyVPN Privacy Policy

📋 Introduction

MyVPN ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our MyVPN mobile application (the "App" or "Service").

🔒 What Makes MyVPN Different

MyVPN is designed with privacy-by-design principles. Unlike traditional VPN services, MyVPN puts you in complete control:

• You control your own servers - We don't operate VPN servers
• You manage your data - Your traffic goes through your chosen servers
• We don't see your activity - Your connections are between you and your servers
• Local storage only - All configurations are stored on your device

📊 Information We Collect

Information You Provide Directly

• Support Communications: Messages you send when contacting our support team (only when you choose to contact us)

Automatically Collected Information

• Device Information: iOS version, device model (for compatibility purposes)
• App Usage: Basic app performance data (crash reports, error logs)
• Connection Metrics: Connection success/failure rates (for app improvement)

Information We Do NOT Collect

• Your Real IP Address: We never log your actual IP address
• Server Configuration Data: We don't collect, store, or sync your server settings
• Browsing Activity: We don't track websites you visit or content you access
• Personal Data: We don't collect names, emails, or personal identifiers
• Location Data: We don't track your physical location
• Traffic Content: We don't monitor or log your internet traffic
• DNS Queries: We don't log your DNS requests
• Connection Details: We don't store information about which servers you connect to

🎯 How We Use Your Information

We use the minimal information we collect solely to:

• Improve App Performance: Fix bugs and enhance user experience using crash reports
• Provide Technical Support: Help you with general app issues (only if you contact us)
• Ensure App Security: Detect and prevent technical issues
• App Development: Improve features and compatibility based on anonymous usage patterns

🤝 Data Sharing and Disclosure

We Do Not Sell Your Data

We never sell, trade, or rent your personal information to third parties.

Limited Sharing Scenarios

We may share minimal technical information only in these circumstances:

• Legal Compliance: To comply with valid legal requests or court orders
• Safety Protection: To protect our rights, property, or safety
• Service Providers: With trusted third parties who help us improve the app (under strict confidentiality agreements)

🖥️ Your Server, Your Data

Since MyVPN allows you to use your own servers and stores all configuration data locally on your device:

• Local Storage Only: All server configurations are stored only on your device
• No Remote Backup: We don't backup or sync your server settings to our servers
• Server Logs: Any logging depends entirely on your server configuration
• Data Control: You have complete control over what data is logged on your servers
• Third-Party Servers: If you use third-party servers, their privacy policies apply to server-side data handling

🔐 Data Security

We implement appropriate security measures:

• App-Level Encryption: All sensitive data in the app is encrypted
• Secure Transmission: Configuration data is transmitted securely
• Limited Data Storage: We store minimal data and delete it regularly
• Access Controls: Strict limits on who can access any collected data
• Local Data Protection: Your configurations are protected by iOS security features

⏳ Data Retention

• Crash Reports: Automatically deleted after 90 days
• Performance Data: Aggregated and anonymized, retained for 30 days maximum
• Support Communications: Deleted after 1 year (only if you contact us)
• Configuration Data: Never collected by us - stored only locally on your device

⚖️ Your Privacy Rights

Depending on your location, you may have rights to:

• Access: Request information about data we have collected
• Correction: Correct any inaccurate information
• Deletion: Request deletion of your data
• Restriction: Limit how we process your information
• Portability: Receive your data in a portable format

To exercise these rights, contact us at: ants.btw@gmail.com

👶 Children's Privacy

Our app is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13.

🌍 International Data Transfers

Any data processing occurs with appropriate safeguards in place to protect your privacy, regardless of location. Since most data is stored locally on your device, international transfers are minimal.

📝 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy in the app
• Updating the "Last Updated" date above
• Sending notifications for significant changes

🔗 Third-Party Services

Apple iOS Integration

Our app integrates with iOS systems for VPN functionality. Apple's privacy policies govern their data handling practices.

Server Providers

If you choose to use third-party server providers, their privacy policies apply to server-side data handling. We recommend reviewing their policies.

No Third-Party Analytics

We don't use third-party analytics services that could track your usage patterns.

🌐 Global Privacy Compliance

This policy is designed to comply with:

• GDPR (European Union)
• CCPA (California, USA)
• PIPEDA (Canada)
• Privacy Act (Australia)
• Other applicable privacy laws worldwide

📞 Contact Us

If you have questions about this Privacy Policy or our privacy practices:

• Email: service@situstechnologies.com
• App Support: Contact us through the app's support feature
• Response Time: We typically respond within 24-48 hours